OVERVIEW

This website is owned and operated by Chenab Bridal. Throughout the website, the terms “we”, “us”, and “our” refer to Chenab Bridal. By using our website, accessing our services, or placing an order, you agree to comply with and be bound by the terms, conditions, policies, and notices outlined here.

When you visit our website or make a purchase, you are engaging with our services and agreeing to these Terms of Service, including any additional policies or guidelines referenced or available on our website. These terms apply to all users of the site, whether you are browsing, purchasing, or interacting with our content in any way.

Please review these Terms of Service carefully before using our website. If you do not agree with any part of these terms, you should refrain from accessing the website or using our services. Continued use of the website indicates your acceptance of these terms.

Any new features, updates, or services introduced on the website will also be governed by these Terms of Service. Chenab Bridal reserves the right to modify, update, or revise these terms at any time. Changes will be posted on this page, and it is the user’s responsibility to review them periodically. Continued use of the website after updates means acceptance of the revised terms.

Our online store is powered by a trusted e-commerce platform that enables us to present, manage, and deliver our products and services efficiently to customers worldwide.

Terms of Service – Chenab Bridal

1. Introduction
By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. These terms apply to all visitors, customers, andusers of our website.

Chenab Bridal is a Pakistan-based fashion brand offering luxury, semi-formal, and bridal wear for local and international customers.

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2. Products & Descriptions

We make every effort to display our products as accurately as possible, including colors, embroidery, and fabric details.“Our collections may include Eastern, Western, and customized designs depending on availability and customer preferences.”
However, slight variations may occur due to lighting, screen resolution, and handcrafted or machine embroidery processes. Such variations are considered normal and do not indicate a defect.

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3. Custom Stitching & Personalized Orders

Chenab Bridal proudly offers custom stitching services, where customers may choose:

• Design

• Color

• Fabric

• Embroidery level

• Measurements

All custom orders are created according to the customer’s preferences.

We also understand budget considerations. If a customer has a specific budget, we try our best to adjust the design or embroidery while maintaining quality and elegance, based on mutual understanding and approval.

Once a custom order is confirmed, it is processed strictly according to the details provided by the customer.

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4. Pricing & Payment

Product pricing may vary based on design, fabric selection, embroidery details, customization, and destination country.

Prices are shared with customers upon inquiry or order confirmation and may differ depending on international shipping, customs requirements, and currency.

All orders are confirmed only after full payment has been received.

Chenab Bridal strives to offer fair and reasonable pricing while maintaining quality, craftsmanship, and customer satisfaction.

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5. Order Confirmation

After placing an order, customers will receive an order confirmation via WhatsApp, email, or other provided contact details.
Customers are responsible for reviewing all order details carefully before confirmation, especially in custom orders.

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6. Shipping & Delivery

• Chenab Bridal ships orders from Pakistan to international destinations through trusted courier services.

• Delivery timelines provided are estimates and may vary due to customs clearance, weather conditions, or courier delays.

• Any customs duties, taxes, or import charges imposed by the destination country are the responsibility of the buyer.

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7. Quality Assurance & Guarantee

At Chenab Bridal, we stand behind our work.
We provide a quality guarantee on fabric, stitching, and embroidery craftsmanship.

Each outfit is carefully checked before dispatch to ensure it meets our brand standards.

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8. Customer Feedback & Reviews

We truly value our customers.
Once you receive your order, we kindly encourage you to share:

• Photos wearing Chenab Bridal outfits

• Feedback or reviews on our website or social media platforms

Your feedback helps us improve our services and serve you better in the future.

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9. Intellectual Property

All designs, images, logos, content, and brand materials displayed on the Chenab Bridal website are the intellectual property of Chenab Bridal.
Any copying, reproduction, or commercial use without written permission is strictly prohibited.

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10. Limitation of Liability

Chenab Bridal shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

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11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan.

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12. Changes to Terms

Chenab Bridal reserves the right to update or modify these Terms of Service at any time.
Continued use of the website after changes means acceptance of the updated terms.